At Filenest, we aim to provide a seamless experience for our customers with immediate access to our digital products. Please review our policy below:
Cancellation Policy: Due to the nature of digital products, orders cannot be cancelled once they have been placed. All sales are final, as customers receive immediate access to the purchased digital content.
Refund Policy: We do not offer refunds on digital products. Since digital products are delivered instantly upon purchase and cannot be returned, we cannot provide refunds.
Return Policy: Digital products are not returnable due to their nature. Once the product is delivered, it cannot be returned or exchanged.
Product Issues: If you encounter any issues with the digital product, such as a damaged or corrupted file, please contact our Customer Service team. We will work with you to resolve the issue as quickly as possible.
We appreciate your understanding and encourage you to contact our Customer Service team if you have any questions or concerns.